OEM Sales
AI employee for OEM sales.
An AI employee for OEM sales is a custom-trained AI worker that runs the operational sales motion in manufacturing and B2B distribution: cold outreach, inbound customer chat, quotes, POs, production status updates, reorder nudges, and account cadence. Runs in WeChat, WhatsApp, email, and your CRM.
What we ship
The 4 agents on this team.
Lead Gen Agent
Researches each prospect, drafts the opener tied to their products, runs the conversation across email, WeChat, and WhatsApp, and hands a qualified contact to your sales team when the conversation is ready.
Quote & Order Agent
Responds to inbound product inquiries, asks the right clarifying questions, generates quotes and proforma invoices against your price book and specs, then converts confirmed orders into POs in your system.
Status & Follow-Up Agent
Pulls lead-time and production-status updates, sends pre-emptive customer pings before they ask, and flags delays internally before they hit the relationship.
Customer Relationship Agent
Tracks every account's cadence. Surfaces reorder windows, runs check-in messages, reactivates dormant buyers with relevant new-product nudges. Keeps the longtail warm.
Related
Industries most often deploying in this department.
From the field
Case studies shipped in oem sales.
Questions
Common questions about oem sales.
- What is an AI employee for OEM sales?
- A custom-trained AI worker that runs the operational OEM sales motion end-to-end: cold outreach, inbound customer chat, quotes and POs, production-status updates, reorder nudges, and account cadence. Lives in WeChat, WhatsApp, email, and your CRM.
- Does it replace our sales reps or augment them?
- Augment. The AI handles the operational workload (quoting, follow-up, status, cadence) so your reps focus on the conversations that close. High-stakes decisions and relationship moments escalate to humans by hard rule, not AI judgment.
- Can it run in WeChat with our overseas factories and customers?
- Yes. WeChat is a first-class channel, alongside WhatsApp, LINE, email, and your CRM. The agent reads and writes in the language each contact uses and keeps the conversation history aligned across channels.
- What happens when a customer asks something the agent can't answer?
- It escalates to a named human owner by hard rule, with full conversation context attached. The agent does not guess on price, specs, or commitments outside its trained scope. Every action is logged and attributed.
Use cases